01Who we are#
- Operated by
- Seelam Mahendhar Goud
- Trading as
- listup
- Address
- H No 14-1-90/248/A, Gayathri Nagar, Allapur Road, Borabanda, Balanagar, Medchal-Malkajgiri, Telangana 500018, India
- contact.galvam@gmail.com
- Phone
- +91 91005 67616
- Grievance officer
- Seelam Mahendhar Goud
- Support hours
- Monday to Friday, 10:00–18:00 IST
02What to write about#
- A payment that was taken but produced no listing, or an amount you did not expect.
- A listing that names you, your business or your account and that you want removed. No proof is demanded and no fee is charged.
- A listing you believe breaks the Rules.
- Anything about your personal data — what is held, correcting it, or deleting it.
- Anything else. It is a small site and the inbox is read.
03Grievance redressal#
Complaints go to the grievance officer named above. As required by the Consumer Protection (E-Commerce) Rules, 2020:
- Your complaint is acknowledged within 48 hours of receipt.
- It is resolved within one month.
- You are told the outcome, and the reason for it, in writing.
If you are not satisfied, you may take the matter to the National Consumer Helpline (1915) or to the consumer commission with jurisdiction where you live.
04Data protection queries#
The same person handles requests about personal data under the Digital Personal Data Protection Act, 2023 — what is held, correcting it, deleting it, or withdrawing consent. See the Privacy page for what is held and why.